Firm.n.Fold

The company started out in a humble backyard shed in Palm Beach, Sydney in 1982 and has since grown to encompass four showrooms in Brisbane, Sydney, Melbourne and the Gold Coast and over 200 distributors around Australia and worldwide. From a single table design we now have over 300 products in our range, making us a one stop shop for all your massage supply needs.

Firm.n.Fold is a company with a bigger purpose.  Our vision is to facilitate positive change for individuals, our community, and society as a whole through promoting massage therapy, vegetarianism, healthy living and environmental respect. So when we find think of or come across a product that is a fit for these principals, we act on it, which is how Firm.n.Fold came to purchase the Pure Nature brand in 2007.  We wanted a range of healthful, wholly plant based, oils and balms, to which we’ve since added massage lotions and essential oils.

There have been huge changes in the massage and natural therapies industries over the past 30 years and Firm.n.Fold have adapted with these changes and the changing needs of our customers. We now offer a mixture of imported and Australian made tables, with manufacturing and quality control based in our factory on the Gold Coast, ensuring every table we send out meets our exacting standards and your expectations. Look for our exclusive brands.

When considering the purchase of any massage equipment you can be confident Firm.n.Fold will provide a stylish, high quality product, built with innovative and functional design which sets industry trends.

Firm.n.Fold, a market leader for over 30 years, ensures you receive a durable and comfortable product that is strong, stable and suitable for all uses. More therapists make the smart Firm.n.Fold choice because of the quality and reliability of our products and the great after sales service we pride ourselves on.

Our range includes:

• Portable Massage Tables
• Electric Massage Tables
• Stationary Massage Tables
• Treatment Tables
• Chiropractic Tables
• Massage Chairs
• Gas Lift Stools
• Hot Stone Massage Heaters
• Massage Stones
• Massage Oils
• Massage Balms
• Massage Lotion
• Cleaners & Detergents
• Massage Training DVDs
• Music for Massage CDs
• Essential Oils
• Aromatherapy Oil Burners
• Anatomical Charts
• Massage Reference Books
• Massage Gift Vouchers
• Client Cards
• Client Information Brochures
• Yoga Equipment

Some of our customers:

Firm.n.Fold are committed to the delivery of quality products and service to meet the needs of our customers. Our quality control system ensures that products are manufactured under strict quality procedures and customer issues are dealt with in an efficient manner. We are continually improving our systems through constant monitoring, analysis and feedback of all our processes, which leads to continually improving our products and service to our customers.

It is the responsibility of every Firm.n.Fold employee to ensure that the requirements of our Quality Control Programme are adhered to, thus ensuring customer satisfaction in the timely receipt of the highest quality products and services.

It is our policy to provide products and services that totally satisfy the expectations of our customers through achievements of excellence in:

• Quality
• Innovation
• Product Value
• Delivery
• Continual Improvement
• Accountability for product reliability and durability